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Virtual Reality

Virtual reality (VR) has firmly planted its stake in the ground, proving its value across a growing number of industries. Over the past few years, we’ve seen diverse applications of VR in gaming, design, and training, opening the door to even greater opportunities. With its expanding market, VR presents a unique chance for marketers to tap into new audience segments and create experiences like never before. 

The implementation of VR into the marketing mix is revolutionizing how brands connect with their targets. While VR is often associated with gamers, its utility has grown far beyond entertainment. Companies and brands are embracing VR for applications like immersive training, remote collaboration, and product development. These innovations are reshaping industries, making VR a powerful tool for marketers aiming to offer more engaging and interactive customer experiences.

Popular brands like IKEA have done their in-depth market research and have capitalized on VR to connect with their targets. Customers can use VR to design their dream kitchens in a virtual space. I recently remodeled my kitchen and I can attest to how significant a feature like that is. Other brands like TOMS shoes use VR to transport users to remote locations where they can see the impact of their purchases. That promotes a good feeling for the customer and its a positive customer-perceived value. These applications demonstrate VR’s potential to tell compelling brand stories and build emotional connections. 

Although VR feels like a modern marvel, its roots date back further than many realize. The concept of VR was first introduced in the 1860s and later brought to life by Ivan Sutherland in 1968 with the invention of the first VR headset. 

Fast-forward to 2021, when Mark Zuckerberg unveiled the Metaverse, a digital universe accessed through VR that allows users to mirror their daily activities in a virtual domain. This marked a new chapter in the evolution of immersive technology, signaling the potential for VR to integrate seamlessly into everyday life.

Michelle Greenwald’s article on Forbes highlights this transition from storytelling to storyliving—a powerful idea that places consumers inside the narrative, allowing them to interact with brands in ways that were previously unimaginable. VR doesn’t just show a product; it immerses users in a world where they experience it firsthand. 


The question isn’t whether VR has potential—it’s whether brands are ready to embrace it. While VR may still be in its innovative infancy, those who experiment with it now stand to gain a competitive advantage. By staying informed and testing the waters, marketers can position themselves as trailblazers, setting the stage for deeper consumer connections and lasting brand loyalty.

The future of VR in marketing remains a fascinating unknown. Whether it evolves into a staple of the marketing mix or serves as a stepping stone to even greater technologies, one thing is certain: the brands that lead the way in adopting immersive technology will be the ones shaping the future.